Josh Shriber in-home music lesson

Ask Away!

FREQUENTLY ASKED QUESTIONS

1.) How long are lessons?

  •  We generally recommend half hr. lessons to start.  Although we do offer 45 min. and 1 hr. sessions as students progress and need more time.

 

2.) How often do lessons take place?  Can we do every other week?

  • Lessons take place on a weekly basis at a regularly scheduled time.  We understand that schedules can be hectic, but a consistent time and structure are necessary for optimal learning.  Our teachers are very busy and in high demand.  Bi-weekly lessons are not ideal for JWY! teachers or their students. 

 

3.) Can we do a trial lesson to make sure we like our teacher?

  • JWY! has nearly a 100% success rate in placing students with teachers.  Our teachers are the best! However, if you are not completely satisfied with your 1st lesson, we will give you the opportunity to try another teacher or we can refund the remainder of your sessions.  

 

4.) Do you do background checks on teachers?

  • Yes! All new teachers are interviewed and screened.  We run a CORI on each individual who applies to work for JWY!

 

5.) What if we need to miss a lesson?

  • We have a 48 hr cancellation policy.  All cancellations must be called or emailed into the director at least 48 hrs. before your scheduled lesson.  However, we are flexible and understandingIf there is a family emergency or illness, your teacher will do their absolute best to reschedule.  If a lesson is missed within the cancellation guidelines, you will receive a credit for the following month of lessons. 

 

6.) How do we pay?

  • Invoices are sent at the beginning of each month for lessons completed during the previous month.  Payments must be made upon receipt of the invoice. Payments can be made by check, PayPal or credit card.  Please note that credit cards are our preferred method of receiving payment.  If you choose to make payments using checks or paypal, there will be a $50 late penalty for payments made more than 1 month after receiving your invoice.    

 

7.) Does JWY! accept credit cards?

  • Yes!  We accept all major credit cards, including Visa, MasterCard and American Express.
  • Visit our Payments Page to sign up now!

 

8.) Do you have recitals?

  • We have something way cooler than recitals....SuperJams!!!!  Generally held at the end of the school year, SuperJams allow students to show off their stuff in front of siblings, parents, grandparents, friends and the whole JWY! community.  Our Super Jams aren't just boring old fashioned recitals.  We encourage students to perform together, in groups, duos, trios, bands, with siblings, parents, their teachers, ect.  At a typical SuperJam, you will see a wide variety of instruments, ages, abilities and performances.